Help Center

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What are your Shipping Policy?

Processing time is 48-72 hours after payment is received for in stock items. During summer months products will only ship beginning of the week to ensure product does not sit on a hot truck over the weekend. For out of stock items expect 1 to 2 week processing time. We work diligently to  restock items that are out of stock as soon as possible. I will keep you updated if there are any delays by emailing the address you provided.

Can I return an item?

I greatly appreciate you shopping with Best You 4ward! While I strive for the BEST, things do happen.

Due to Covid 19 no returns will be accepted. 

I will gladly replace any damaged or defective item immediately, and will cover the cost of shipping the faulty product back. Please email as soon as possible at bestyou4ward@gmail.com in the event you receive damaged or incorrect products.


 

My product is melted. What do I do?

If product is melted please place in refrigerator till harden. The composition of the product is not altered. Although, the consistency will more than likely be changed. 

Body Butters can be re-whipped with a hand mixer.

Why does it takes 8-12 weeks for cold process handmade soap?

205-569-1811

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